Safer journeys
in Ghana
in Ghana
The safety and well-being of our communities will always be our number one priority. We’re committed to ensuring that our passengers and drivers feel as safe as possible when using our services.
Safety features
We've developed a unique set of tools and features designed to keep you safe while riding or driving with Bolt in Ghana.
Comprehensive insurance
Bolt Trip Protection covers up to GHS 60,000 for unexpected injuries, medical expenses, and hospital stays for both passengers and drivers.
Share ride details
Passengers can send their ride's make, model, registration number and live location via a shareable link. All trips are also tracked and recorded.
Your number stays private
When drivers or passengers make a call via the internet (VoIP), the phone number remains hidden.
24/7 customer support
Our support team is always online. Send an email to ghana@bolt.eu or share your reports and queries directly through the Bolt app.
Driver screening
Drivers are thoroughly vetted and trained by our team before they are allowed to use the platform.
Driving shift limits
Bolt drivers must stick to a set driving shift, allowing them to get sufficient rest and always stay fresh and alert at the wheel.
Staying safe before, during
and after your trip
and after your trip
Before
Check that the driver’s face and registration plate match those shown in the app.
During
Our Share Ride Details feature and Emergency Assist button allow you to ride with extra peace of mind.
After
Rate your driver honestly. Drivers who repeatedly receive low ratings will lose access to the platform.
Related reads
Ready to ride?
Or sign up as a Bolt driver.
