Safer journeys
in Nigeria
The safety and well-being of our communities will always be our number one priority. We’re committed to ensuring that our passengers and drivers feel as safe as possible when using our services.

Safety features

We've developed a unique set of tools and features designed to keep you safe while riding or driving with Bolt in Nigeria.
Document
Comprehensive insurance
Bolt Trip Protection covers up to NGN 3,150,000 for unexpected injuries, medical expenses, and hospital stays for both passengers and drivers.
City map
Share ride details
Passengers can send their ride's make, model, registration number and live location via a shareable link. All trips are also tracked and recorded.
Driver screening
Drivers must pass our thorough verification process powered by YouVerify and go through training before they're allowed to use the platform.
Mobile phone in hand
Your number stays private
When drivers or passengers make a call via the internet (VoIP), the phone number remains hidden.
Chat boxes
24/7 customer support
Our support team is always online. Send an email to nigeria@bolt.eu or share your reports and queries directly through the Bolt app.
Staying safe before, during
and after your trip
Before
Check that the driver’s face and registration plate match those shown in the app.
During
Our Share Ride Details feature and Emergency Assist button allow you to ride with extra peace of mind.
After
Rate your driver honestly. Drivers who repeatedly receive low ratings will lose access to the platform.
Ready to ride?

Or sign up as a Bolt driver.
© 2022 Bolt Technology OÜ
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